![]() They promised a call from a supervisor, but that didn’t happen either. The representatives always assured her they would take care of it, but the boxes kept coming, she said. Nothing she tried could get HelloFresh to stop the deliveries. But it soon turned into a chore, as she felt responsible for not letting good food go to waste by finding someone to take it. She happily sampled a couple of the chicken dishes. Suzanne Kreiter/Globe StaffĪt first, free, quality food was a “treat,” Saide said. Judith Saide shows some of the unordered food deliveries from HelloFresh that have arrived at her apartment building. And Saide has never been charged for the deliveries. HelloFresh is a subscription-based product, but none of the residents of the brownstone has a subscription. None of the delivery people could explain how the boxes got sent to that building, she said. Saide says she and her neighbors have spotted a few delivery people as they arrived in ordinary cars, vans, or, once, a UPS truck. The boxes measured about a foot-and-a-half in length, width, and height, and were surprisingly heavy due to the thick ice pack inside. ![]() The printed delivery labels on the boxes listed the street number of Saide’s brownstone on Beacon Street, between Hereford Street and Massachusetts Avenue. For example, “Tryst Brenk” and “Braxt Bail.” When I searched Google for those names I got “no results.” They’re addressed to people who don’t live there and whose names are so unusual that Saide wonders if they are fictitious. “I’ve repeatedly told them to stop delivering food nobody ordered. “It’s bizarre,” said Judith Saide, a medical school professor who has lived in the brownstone for decades. ![]() But none of those orders came from the brownstone in the Back Bay where HelloFresh boxes have arrived with annoying frequency.
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